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For assistance or inquiries, numerous contact options are available to support you.

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PrimeXBT is available around-the-clock, ready to answer any questions and help with any problems. Use the following contact details to get in touch:

Use these actions to start a live chat on the PrimeXBT app or website:

  1. Find the chat icon by navigating to the lower right corner of the screen.
  2. To open the chat window, click the icon.
  3. To begin the conversation, provide your name and email address when requested.
  4. In the text field, type your message or query, then hit Enter to submit it.

Soon, a support representative will enter the chat to help you.

primexbt live chat

Contact PrimeXBT via email at [email protected] if you need assistance. Our staff is committed to meeting your needs with timely and comprehensive support.

PrimeXBT makes sure you can stay updated and engaged by keeping a dynamic presence on a number of social media channels. Join us to stay up to date on community events and activities.

PrimeXBT Facebook

PrimeXBT Facebook.

Follow PrimeXBT on Facebook to get the most recent information, discussions, and updates from the community. Participate in our content and join our expanding community.

PrimeXBT Twitter/X

PrimeXBT Twitter.

For up-to-date information, market analysis, and interesting content specially created for our followers, follow PrimeXBT on Twitter. Participate in the discussion.

PrimeXBT Youtube

PrimeXBT Youtube.

For in-depth tutorials, market analysis, and exclusive interviews, subscribe to PrimeXBT on YouTube. With the help of our video content, expand your trading knowledge.


PrimeXBT Reddit.

Interact on Reddit with the PrimeXBT community. In a lively and encouraging environment, network with other traders, ask questions, and share your experiences.


PrimeXBT Telegram.

To receive immediate updates, have direct access to assistance, and interact with other traders, join the PrimeXBT Telegram group.


PrimeXBT Instagram.

For behind-the-scenes content, trading advice, and visual insights into the trading business, follow PrimeXBT on Instagram.


PrimeXBT Discord.

Join the PrimeXBT Discord channel for real-time conversations, trading tactics, and a forum to interact with traders of all skill levels.

Prime Technology Ltd., established in the Seychelles under company number 217308, and Prime XBT Trading Services Ltd., formed in the Republic of the Marshall Islands under registration number 120813, are the two entities under which PrimeXBT operates.

PrimeXBT, which was founded in 2018, has quickly expanded to become a well-known trading platform with access to more than 110 trading assets. With over 12 liquidity providers, the platform has an astounding average daily trading volume of over $1 billion. 

With three locations throughout the world and a committed staff of more than 150 workers, PrimeXBT is a global company that has grown in prominence by offering top-notch trading services.